How We Work
Process and Pricing
Unlike other fulfilment centres, we don’t provide off-the-shelf fulfilment. Instead, we take time to understand and discuss your needs and then present a tailored solution.
Who works with us?
We specialise in fulfilment for brands, focusing on direct-to-consumer sales. We have no minimum order volumes, so it's perfect for startups and SMEs alike.
Our facility is designed and optimised for small, lightweight products, and our pricing is geared to fast-moving lines – we are a fulfilment centre, not a storage house.
The Onboarding Journey
- Introductory Call
Allow our fulfilment specialist to understand your fulfilment requirements and allow us to produce a tailored proposal. Questions will be related to your inventory, order volumes, storage requirements and any issues you're currently facing.
- Tailored Proposal
Within 48 hours of the introductory call, we'll provide you with a tailored proposal for the required fulfilment services.
As part of the proposal, we'll give you access to organise a system demonstration.
We'll invite you down to our fulfilment centre for a tour. If a visit isn't possible, we'll organise a virtual tour.
After all your queries have been answered and commercials are agreed, we'll supply you our terms and contract, and once signed the journey can really begin.
- Transition Planning
We'll agree on a comprehensive plan with milestones and timelines to eliminate business disruption and deliver a smooth switch to us.
- Access to MauveFulfilment WMS
A demo will be provided by MauveFulfilment and you'll have the chance to explore all the eCommerce fulfilment features before going live.
- Inventory Upload
A CSV will be provided so that your inventory can be uploaded to our warehouse in bulk prior to stock arriving.
- Sales Channel Linking
With your authorisation, we'll install your first two sales channels, and then provide training on connecting further channels.
- Shipping Services
We'll then work with you to map your shipping. These can be configured by sales channel, weight and value.
We'll then run some testing on each core fulfilment process - from receiving your goods, to despatching an order.
- Go Live
Once testing is completed, we're ready to put our fulfilment in action - receiving and despatching your items.